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DrDesChat : Naturopath Burnaby & Virtual BC

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Patient Portal Welcome

Here’s an orientation so that you can find the home of what you are looking for. We work with two platforms Outsmart & Better. You’ll receive invitations to create both patient portals after your initial visit.

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Better by Practice Better Portal 

Better by Practice Better Portal Login

Work on ANY Browser or Smartphone App

First Time? Create an account (1x step) 
#1 Look for an email after the initial visit Subject: Join Mélanie DesChâtelets on Practice Better
#2 Click on the button “Activate My Account”

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The Better patient portal is a convenient way for you to access:


Food & Lifestyle Journals

You can scan or take pictures of their favourite foods and add entries with just a couple of taps.

Messaging & Alerts

Instant Alerts and Secure Messaging shortcuts to make it easier to stay connected and accountable.

Telehealth Video

1 hour prior to your appointment the link for your telemedicine appointment will appear in the app‍

Programs

Wild Collective

Think place to be for communication & coaching-related things.

Better by Practice Better Portal Login

Download Practice Better App For Smartphone/Tablet

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OutSmart Portal

OutSmart Portal Login

Works on Google Chrome Browser

First Time? Create an account (1x step) 
#1 Look for an email after the initial visit Subject: Patient Portal Access Link
#2 Click Link & Follow steps within the email

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The Outsmart patient portal is a convenient way for you to access:

Treatment recommendations

Your recommendations will appear under the document section. This is where you find the treatment plan we have discussed at your visit. 

Handouts

The handouts we have shared with you will appear under the document’s header.

Labs

Both Laboratory Requisitions (the page you need to go the lab) and Laboratory Results once reviewed with Dr. Mélanie will appear under the document section

Appointment rescheduling

To reschedule upcoming appointments. Minimum 48 hrs required.

Receipt/Invoices/Appointment Confirmations 

These will be automatically emailed to you from Outsmart.

Think place to be for medically related things.


OutSmart Portal Login

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Phone:

604. 200. 7856

Address:

900-2025 Willingdon Ave, Burnaby (Brentwood), BC V5C 0J3

About Dr Melanie

Naturopathic Doctor offering consulting, specialty lab tests, professional grade supplements and dedicated wellness programs to BC residents via telemedicine, with offices in Burnaby – since 2010.

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