Here’s an orientation so that you can find the home of what you are looking for. We work with two platforms, Outsmart & Better. You’ll receive invitations to create both patient portals after your initial visit.
Better Portal
Work on ANY Browser or Smartphone App
First Time? Create an account (1x step)
#1 Look for an email after the initial visit Subject: Join Mélanie DesChâtelets on Practice Better
#2 Click on the button “Activate My Account”
The Better patient portal is a convenient way for you to access:
Your After Session Medical Treatment Plan Notes
The place to see your treatment Plan Notes, personalized protocols and handouts.
Food & Lifestyle Journals
You can scan or take pictures of their favourite foods and add entries with just a couple of taps.
Messaging & Alerts
Instant Alerts and Secure Messaging shortcuts to make it easier to stay connected and accountable.
Telehealth Video
1 hour before your appointment, the link for your telemedicine appointment will appear in the app
Courses/Programs
Join a course or program.
Think place to be for treatment notes, handouts, communication & coaching-related things.
Looking for data prior to September 1st 2025? Check your Outsmart Patient Portal Login for treatment plans notes prior to this date.